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Frequently Asked Questions

How does Impact Property Management / Special Portfolio differ from Seattle Housing Authority's other programs?

Impact Property Management / Special Portfolio manages apartment buildings and individual units separately from Seattle Housing Authority's other programs, maintaining its own waiting lists.

These properties have eligibility and suitability criteria that may not be the same as other Seattle Housing Authority programs. Some properties receive no government funding for rent assistance and are managed as market-rate rentals. Most properties have income restrictions, generally between 30 and 80 percent of area median income.

Do you rent apartments at High Point, NewHolly, or Rainier Vista?

No. A separate division of Impact Property Management is responsible for managing those communities.

How do I apply to the program?

The How to Apply section explains the steps you should take to apply to the Impact Property Management / Special Portfolio program.

Where are Impact Property Management / Special Portfolio buildings located?

Buildings are located throughout Seattle. The Locations section includes a list of available properties, along with basic information about each, including where they are located, the types of apartments offered, and income limits.

Are pets allowed in Impact Property Management / Special Portfolio buildings?

Each property has specific rules about pet ownership. In general, fish, cats, and small dogs are allowed. Residents may have to pay a deposit in order to keep a pet in a unit.

What if I have special needs?

Please tell us if you need assistance of any kind to access our services, and let us know if you need special features in your housing. (For example, we can often provide large print materials, wheelchair accessibility, customized interviews, and housing in specific locations.) If you need an interpreter or a translator, tell us, and we will provide one for you. We will make every effort to meet your needs.

How do I change my address with Seattle Housing Authority?

You must tell Seattle Housing Authority in person or in writing of any change in your address. To submit a change of address, contact the management office of the property to which you applied using the phone number listed on the Locations page.

Otherwise, write a brief letter that includes your name, Social Security Number, previous address, and new address. Mail this letter to the program's main office at:

Impact Property Management / Special Portfolio
190 Queen Anne Ave N
P.O. Box 19028

Seattle WA 98109-1028

Please note that changing your address with the United States Postal Service does not change your address with Seattle Housing Authority. You must update us separately.

May I add or remove others from my application?

You may add or remove people from your application by submitting the change in writing to the program's main office at the address listed above. Please include your name and Social Security number and the information to be changed.

Adding or removing people may affect your eligibility for some units. If the change affects your eligibility for a unit of a certain size (as measured by the number of bedrooms), you will be moved to the waiting list for the correct unit size. Your date of application stays the same.

How do I cancel my application?

You may cancel your application at any time by writing to the management office of the property to which you applied using the phone number listed on the Locations page. When cancelling your application, please include your name and Social Security number.

Does Seattle Housing Authority verify personal information?

Yes. At various stages of the application process, Seattle Housing Authority may verify all sources of your income, your credit records, your criminal history and your residential history. Seattle Housing Authority will not share your personal information with others.