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2004 MTW Report

The Board of Commissioners approved Seattle Housing Authority's 2004 Moving To new Ways Annual Report in December 2004. It summarizes the year's activities and accomplishments.

A summary of the report is outlined below. The full report and its appendices (PDF, 1.22 MB , download Adobe Reader) are also available.


  • 282 public housing residents enrolled in employment services. These services placed 130 residents into jobs with an average hourly wage of $10.77. 77 percent of these placements were jobs with benefits. Seven residents were hired into jobs with the agency.

  • Technology was used to better serve residents and service providers. An online pre-application for housing downloadable was added to the website, along with downloadable application materials in six languages: English, Chinese, Vietnamese, Spanish, Russian and Somali.

  • A new Seattle Senior Housing Program rent policy designed to protect the long-term financial health of their 1,000-unit portfolio of senior housing went into effect. Financial performance during this first year of the policy was good and the new rents do not appear to be a barrier for most applicants. Well over 75 percent of households served have incomes below 30 percent of area median income.

Community revitalization

  • The first steps were taken toward expedited rehabilitation of more than 20 public housing high-rises.

  • The rehabilitation of Tri-Court was completed. It is now a smoke-free community offering 87 units for residents who need or want this kind of housing.

  • HUD approved designation of Ballard House for residents 62 years old and over.

  • 71 Scattered Sites units were selected for replacement with units better located to meet the needs of low-income families.

  • $200 million in construction activity continued at High Point, Rainier Vista and NewHolly.

Housing resources

  • 311 new Housing Choice Vouchers were received from the federal government.

  • 84 vouchers were committed to a downtown hotel that, following renovation with City of Seattle Housing levy funds, will provide supportive housing for chronically homeless adults.

  • 75 new units were completed and leased up by year end at Othello Station, 49 for public housing and 26 for workforce housing.

  • 51 Holly Park replacement partnership units were completed and leased at year end. These included units within the Domingo/Viernes Apartments, the Tyree Scott Apartments and the Cate Apartments.

  • 123 units were purchased throughout Seattle for preservation, neighborhood revitalization and replacement housing for the Yesler Community Center and Scattered Sites.

  • Seattle Housing Authority signed purchase and sale agreements with six builders for about 230 homeownership units in High Point.

Performance indicators

  • Seattle Housing Authority collected 98 percent of rent due in public housing.

  • The agency responded within 30 days to more than 99 percent of regular work order requests received from residents, the fifth year of a trend of improved performance in this area. More than 99 percent of emergency work orders were addressed within 24 hours.

  • The public housing vacancy rate was 2.87 percent; Section 8 New Construction was 2.97 percent; and the Seattle Senior Housing Program was 1.81 percent.

  • More than 99 percent of required inspections in public housing and the Housing Choice Voucher program were completed.

  • 100 percent of the funds available in the Housing Choice Voucher program were used, and 1,000 new voucher participants were leased up.

  • For the seventh year in a row, the agency received an Annual Audit Report with no findings.

  • During FY 2004, changes were made to overhead allocation, reducing overhead by $1.3 million.

  • To help review and evaluate the public housing rent policy, a telephone survey was conducted to 222 of Seattle Housing Authority's 1,250 public housing residents subject to the employment and TANF rent calculation methods. The survey found that the Tenant Trust Account is an important employment incentive, while rent steps and TANF rent formula are less important.